Customer Support

As a J. J. Keller product and service, you can rely on VideoProtects to deliver superior 24/7 Tier 1 support. Our team of more than 70 J. J. Keller technical support associates are committed to your successful dash cam installation, implementation, training, and ongoing technical support. Each associate receives ongoing training to ensure every VideoProtects client and their drivers get quick resolution.

We also offer an online support site with VideoProtects FAQs, instruction videos, how-to’s, and troubleshooting tips. But our support goes well beyond that.